Live Casino
Account
- How do I sign up to HelloMillions.com?
- How do I update my registered account details?
- I can’t create an account
- I can't login to my account
- How to reset my password?
- Why is my account blocked or restricted?
Purchases
- Who is B2Service?
- How do I purchase Gold Coins?
- How much do Gold Coins cost?
- How do I cancel or dispute a recent payment?
- My purchase didn’t go through, what should I do?
- I made a purchase but I didn’t get my free Gold Coins. What should I do?
Verification
- Does my Address show up on my public profile?
- Is it safe to upload my documents to HelloMillions ?
- Why do I have to send my documents to verify my account?
- Can I complete my account verification on a mobile device?
- Why was my document upload rejected?
- How do I verify my HelloMillions Account?
Technical Concerns
Social Gaming
- Are the games fair?
- I'm experiencing an issue with a game. What should I do?
- How do I learn how a game works?
- What is the minimum age to play at HelloMillions.com?
- Can I play HelloMillions.com casino-style games for free?
- Can I play from my smartphone?
Promotions
- How do I unsubscribe from promotional emails and messages?
- I'm having trouble accessing a promotion
- I referred a friend. When will I receive my reward?
- How does the Refer a Friend program work?
- Why am I not eligible for a promotion?
- Why haven't I received my promotional reward?