If you're experiencing a technical issue that isn't resolved after basic troubleshooting, our Customer Support Team will be happy to investigate.
To help us resolve your issue as quickly as possible, please include the following information when contacting us:
- A detailed description of what happened.
- Any error messages you received.
- The game or webpage where the issue occurred.
- The date and approximate time the issue happened.
- The device and browser you were using.
- Screenshots or screen recordings, if available.
Providing complete information allows our team to investigate your report more efficiently and helps us resolve technical issues faster.