{"article":{"id":14650481310749,"url":"https://hellomillions.zendesk.com/api/v2/help_center/en-us/articles/14650481310749.json","html_url":"https://support.hellomillions.com/hc/en-us/articles/14650481310749-I-was-charged-twice-what-should-I-do","author_id":8564029611805,"comments_disabled":true,"draft":false,"promoted":false,"position":6,"vote_sum":0,"vote_count":4,"section_id":13850821985821,"created_at":"2023-11-07T07:40:27Z","updated_at":"2025-03-24T12:26:20Z","name":"I was charged twice, what should I do?","title":"I was charged twice, what should I do?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-03-24T12:26:20Z","user_segment_id":null,"permission_group_id":7640063183261,"content_tag_ids":[],"label_names":[],"body":"<section class=\"article-info\">\n<div class=\"article-content\">\n<div class=\"article-body\">\n<p>Oh no! Let’s get this sorted!</p>\n<p>First, please provide us with some information. You can do that by submitting a form through this <a href=\"https://support.hellomillions.com/hc/en-us/requests/new\" target=\"_blank\" rel=\"noopener noreferrer\">link</a>.</p>\n<ul>\n<li>The date and time of the purchase</li>\n<li>The purchase amount (in dollars or Gold Coins)</li>\n<li>Any additional details that may help us resolve the issue for you</li>\n</ul>\n<p>Once you’ve sent these details to our team, we’ll get this sorted out as soon as possible. </p>\n</div>\n</div>\n</section>","user_segment_ids":[]}}